At NoviusFlora, we are dedicated to delivering exceptional value and quality through our online services. As such, all our services are non-refundable.
This policy is in place to maintain the integrity of our programs and ensure the highest standards of preparation and delivery. Once a booking or service has been confirmed, resources and time are allocated specifically for you, making it impossible to offer refunds.
However, we understand that unexpected circumstances may arise. If you need to reschedule a consultation or workshop, please contact us at least 48 hours in advance, and we will do our best to accommodate your request. Our goal is to provide a seamless and satisfactory experience for all our clients.
By booking with NoviusFlora, you agree to our terms and conditions. Should you have any concerns or questions, feel free to reach out to our support team for assistance.